Susan Eaton

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Susan Catharine Eaton (July 9, 1957 – December 30, 2003) was an American political scientist and workers' rights activist. Eaton was an assistant professor of public policy at Harvard University Kennedy School of Government, who became a nursing home researcher at Harvard and workers' activist.[1] She wrote about health care management, women's role in union leadership and work-family issues and gender equity in the workplace.

Early life and education

Eaton was born in Washington, D.C. and raised in Alexandria, Virginia. Eaton attended T. C. Williams High School where she graduated in 1975 as the valedictorian.[2][3] She earned a bachelor's degree in social studies from Harvard-Radcliffe College in 1979 magna cum laude and a member of Phi Beta Kappa. During her undergraduate years, she started Seventh Sister, a feminist alternative to The Harvard Crimson. She was involved with protesting investments by Harvard University in South Africa. She earned a master's degree in public administration at the John F. Kennedy School of Government in 1993. She was a Harmon Fellow. She completed a doctor of philosphy in industrial relations and organization studies at MIT Sloan School of Management.[2] Her mentors were Thomas Anton Kochan and Lotte Bailyn.[4] Her dissertation in 2000 was titled Work-family integration in biotechnology: implications for firms and employees.[5]


Eaton worked for twelve years for the Service Employees International Union where she was an international representative, organizer, negotiator, researcher, and senior manager. She later worked as an assistant professor of public policy at John F. Kennedy School of Government.[6] She was a workers' right activist.[3]

Personal life

Eaton was married to Marshall Ganz. She died of acute myelogenous leukemia in Boston at age 46.[4] She resided in Cambridge, Massachusetts.[2]

Selected works

Journal articles

  • Eaton, Susan C. (2003). "If You Can Use Them: Flexibility Policies, Organizational Commitment, and Perceived Performance" (in en). Industrial Relations: A Journal of Economy and Society 42 (2): 145–167. Template:Citation error. ISSN 1468-232X. 
  • Kossek, Ellen Ernst; Lautsch, Brenda A.; Eaton, Susan C. (2006). "Telecommuting, control, and boundary management: Correlates of policy use and practice, job control, and work–family effectiveness" (in en). Journal of Vocational Behavior 68 (2): 347–367. Template:Citation error. 
  • Eaton, Susan C. (2000). "Beyond ‘unloving care’: linking human resource management and patient care quality in nursing homes" (in en). The International Journal of Human Resource Management 11 (3): 591–616. Template:Citation error. ISSN 0958-5192. 
  • Lautsch, Brenda A.; Kossek, Ellen Ernst; Eaton, Susan C. (2009). "Supervisory approaches and paradoxes in managing telecommuting implementation" (in en). Human Relations 62 (6): 795–827. Template:Citation error. ISSN 0018-7267. 


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