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Comindware Tracker is web-based online collaborative work management software that features workflow automation combined with task management, issue tracking, online collaboration, email integration, reporting dashboards, workspaces, role-based access, and API integration. It is developed by Comindware Inc. and was launched in February 2012. The purpose of the software is to automate business activity in any area.
Comindware is combined of co+mind+ware where co+mind refer to co-minded work which reflects in the collaborative nature of the product, and ware refers to software. Tracker comes from the principals of work of the software solution which is based on the issue tracking model, and reflects the fact that the solution tracks tasks progress and project performance.
1. Workflow automation. The time to start and modify business processes automation with Comindware is relatively short:
- The online solution doesn’t require installation of the software: all business data is available through the browser window, mobile or desktop.
- Visual, interactive workflow design in GUI – no IT programming required: workflow processes are designed and modified in a WYSIWYG graphical Workflow Builder with simple drag and drop controls.
- Possibility to change the processes on the run: workflows can be changed while being executed. When a workflow is changed on the run, the new item starts to run down the new workflow while all of the existing items keep running the workflow that has been previously set up. This means that the existing activities won’t be interrupted, and the business won’t lose time or data. This exclusive feature is possible due to the platform architecture and Elastic Data technology on which Comindware Tracker is built.
- API integration with other solutions
2. Business activity automation, and single data for the whole company. Comindware doesn't require adapting business processes to its logic; it claims that any business process can be automated with Comindware Tracker. Workflow process automation, issue tracking, and task management for different departments can be handled within a single web-based application. Each area or project can have its own separate Workspace with unique members and security settings yet still be hosted in a single software instance and still use common resources with other Workspaces.
3. Workflows and tasks connected Comindware Tracker includes Comindware Task Management and Comindware ConnectStep technology. This feature enables next-step tasks to be generated automatically for each person as a work item passes from one process stage to the next. Each person receives clear tasks and can work and manage these tasks along with their other work. Simply put, Comindware clarifies what tasks need to be done and automates moving things along to the next step. [no citations needed here]
4. MS Outlook integration. Comindware offers not only email support for notifications, but also deeper, patent-pending integration with MS Outlook that allows users to collaborate and work with Comindware-enriched tasks  like regular Outlook tasks, without switching back and forth between systems.
5. Online, cloud, mobile. It is cross-browser, mobile or desktop and is distributed as on-premise or SaaS solution. [no citations needed here]
- Project management software
- List of project management software
- Comparison of issue tracking systems
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- Rivera, Maricel. "Your CRM Solution and Support Tracker: A Walk Down the Aisle to Happily Ever After". Business 2 Community. http://www.business2community.com/tech-gadgets/your-crm-solution-and-support-tracker-a-walk-down-the-aisle-to-happily-ever-after-0395681. Retrieved 2 February 2013.